Privacy notice

​

Mercy Rescue Trust is committed to respecting and protecting your privacy.

​

Please read our privacy notice carefully. By providing us with your personal information, you consent to the use of it in accordance with the conditions of this notice. In keeping with data protection legislation, we will not hold your personal information for longer than is necessary.

​

If you have any questions on this privacy notice, please get in touch using the contact form above or the contact details below.

​

Who we are

​

Mercy Rescue Trust is a charity registered in the UK that supports a fostering and community social worker service, and a baby rescue centre in Kitale, Kenya.

​

Where we collect personal information

​

We collect information when you give it to us directly for example in person, by email, by post, via our website, through fundraising activities, or applying to fundraise for us / volunteer / otherwise support our work.

​

Your information might be shared with us through independent third party interactions. For example, through other campaigning organisations we work with, or through fundraising platforms like JustGiving or Virgin Money Giving. These third parties will only provide us with your information if you have given your permission for it to be shared with us.

When you engage with the Mercy Rescue Trust’s social media accounts, we might also obtain your personal information through your use of platforms such as Facebook, Twitter, Instagram or YouTube, depending on your settings or the privacy notices of these social media and messaging services. To change your settings, please refer to their privacy notices which will tell you how to do this.

When you visit our website, we gather general information about how you use it, as well as information about the type of device you are using to access them (e.g. phone, tablet, PC). This data helps us to create a better online experience for you; for example, make it easier for you to find what you’re looking for or fix elements that make the website difficult to use.

We may gather information that is available publicly from online articles and newspapers, and social media platforms such as Facebook, LinkedIn, Twitter or Instagram. This information is only accessible based on the permission you give through these services. If you are unsure about what these permissions are, or would like to change them, check the privacy notices on their websites.

We might also gather publicly available information about individuals who may be interested in supporting or giving major gifts to charities or organisations like us in the future. However, we will never keep potential donors’ publicly available information without their consent, which will be sought at the earliest practical opportunity.

 

Cookies

​

We use cookies (text files that a web browser stores on your device which track, save and store information, and may or may not expire when you close your browser) to understand how you interact with our website and help improve how it works.

What personal information we collect

We collect relevant personal information depending on the interaction you have with us. This might include (but isn’t limited to) your title, name, contact details and preferences, or how you choose to support us.

How we use your personal information

We may use your personal information: to provide support for information requested by you, or in relation to correspondence entered into with us, to process donations (including claiming Gift Aid), to administer events and fundraising, to record our relationship with you and to ensure we know how you wish to be contacted, to update you on our work.

Legal basis for processing personal information

When sending marketing information via email to you as an individual, we will only do so with your consent. This may include information about our campaigns, our work and occasional fundraising activities.

How we keep your personal information safe

We take data protection very seriously. We work to ensure that correct processes are in place, access is only for authorised staff, and best practice used when storing data. However, the nature of information transfer - particularly online - is never fully secure, so we cannot guarantee the complete security and protection of it when it is outside of our control. We use MailChimp to securely manage our email communications. We do not share your information with anyone else.

How long we keep your personal information

We will retain your personal information as long as reasonably necessary for the relevant activity and relationship you have with us, as well as for any legal or regulatory requirement. For example we will keep a record of your donations for seven years if you have opted in to Gift Aid, to comply with HMRC rules.

If you request that we stop sending you marketing, campaigning or fundraising communications we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us, we won’t keep any information that we don’t need.

How to access or delete your personal information

If you wish to access or delete any personal information we have on you then please contact us at mercyrescueoffice@gmail.com

Updating this notice

We will regularly review and update this notice. Published May 2018.